Comments on: Customer Perceptions http://andyparkes.co.uk/blog/index.php/2007/12/19/customer-perceptions/ Professional Geek Tue, 07 Feb 2012 23:32:27 +0000 hourly 1 http://wordpress.org/?v=3.0 By: andyparkes http://andyparkes.co.uk/blog/index.php/2007/12/19/customer-perceptions/comment-page-1/#comment-354 andyparkes Thu, 20 Dec 2007 12:47:31 +0000 http://parkesy.wordpress.com/2007/12/19/customer-perceptions/#comment-354 Thanks for the link! We had joked about taking them to Bletchley park to see Colossus http://www.tnmoc.org/ColRbd.htm Thanks for the link!

We had joked about taking them to Bletchley park to see Colossus

http://www.tnmoc.org/ColRbd.htm

]]> By: Susanne http://andyparkes.co.uk/blog/index.php/2007/12/19/customer-perceptions/comment-page-1/#comment-353 Susanne Thu, 20 Dec 2007 08:41:57 +0000 http://parkesy.wordpress.com/2007/12/19/customer-perceptions/#comment-353 Good point - we always struggled with clients who associated a big number with a big piece of tin. It was normally made more of a challenge when the server was installed away from the main office room - made them feel like that had to buy something for their own desk (sparkly new keyboard or mouse etc) just so they could at least 'see' something they had paid for. :) Probably the best way to help combat this perception is to state it at the beginning of talks and maybe show them what computers used to look like i.e. http://www.computersciencelab.com/ComputerHistory/HistoryPt4.htm :) Good point – we always struggled with clients who associated a big number with a big piece of tin. It was normally made more of a challenge when the server was installed away from the main office room – made them feel like that had to buy something for their own desk (sparkly new keyboard or mouse etc) just so they could at least ‘see’ something they had paid for. :)

Probably the best way to help combat this perception is to state it at the beginning of talks and maybe show them what computers used to look like i.e. http://www.computersciencelab.com/ComputerHistory/HistoryPt4.htm :)

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